Privacy Policy
How EduSarathy collects, uses, and protects your information
Last Updated: February 10, 2026
Your Data is Protected
Industry-standard encryption keeps your information safe
Complete Transparency
We're clear about what data we collect and why
You're in Control
Access, update, or delete your data anytime
Never Sold
We never sell your personal information to anyone
This Privacy Policy explains how EduSarathy ("we," "us," or "our") collects, uses, and protects information about you through our website and services. By using EduSarathy, you agree to the practices described in this policy.
Information We Collect
Personal Information
When you create an account, we collect your name, email address, phone number, and password. This helps us create and secure your account.
Study & Performance Data
To provide our core features, we collect:
- Test scores and question-by-question performance
- Time spent on each question
- Mistakes and error patterns
- Study progress and topic mastery levels
This data is essential for our Smart Error Tracking, Time Management, and Performance Analytics features.
Payment Information
We use secure third-party payment processors (like Razorpay or Stripe) to handle payments. We do not store your full credit card details on our servers.
Usage Data
We automatically collect information about how you use EduSarathy, including IP address, browser type, device information, pages visited, and access times. This helps us improve the platform and ensure security.
How We Use Your Information
We use your information to:
When We Share Your Information
🛡️ We NEVER Sell Your Data
Your personal information is never sold or rented to third parties. Period.
We may share information only with:
Service Providers
Trusted third-party vendors who help us operate our platform (cloud hosting, analytics, payment processing). They're contractually required to protect your data.
Legal Requirements
If required by law or to protect our rights, we may disclose information to legal authorities.
Anonymous Analytics
Your performance data may be anonymized and aggregated for platform improvements and research. Individual identities are never revealed.
How We Protect Your Data
We implement multiple layers of security to protect your information:
Encryption
All data transmitted is encrypted using SSL/TLS
Secure Servers
Data stored on industry-standard secure servers
Access Controls
Limited employee access to personal data
Regular Audits
Continuous security monitoring and updates
Note: While we use industry-standard security measures, no internet transmission is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
Access Your Data
View all personal information we have about you
Update Your Information
Correct or modify your account details anytime
Delete Your Account
Request complete deletion of your data from our systems
Export Your Data
Download a copy of your test history and performance data
Opt-Out of Marketing
Unsubscribe from promotional emails (you'll still receive essential updates)
Most of these actions can be done directly from your account settings. For additional requests, contact us at privacy@edusarathy.com
Cookies & Tracking
We use cookies and similar technologies to improve your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.
Users Under 18
Many NEET aspirants are under 18. If you're under 18, please have a parent or guardian review this Privacy Policy with you. We take special care to protect the privacy of all our users, including minors.
Policy Updates
We may update this Privacy Policy from time to time. When we make changes, we'll update the "Last Updated" date at the top. For significant changes, we'll notify you via email or through a prominent notice on our platform.
Questions About Privacy?
We're here to help. Reach out to our privacy team anytime.
privacy@edusarathy.com